FLU CLINICS - AUTUMN 2020

Flu clinics will be running from September until the end of the year. Given the increasing risk of COVID-19 we urge all patients who are eligible for a flu jab to get vaccinated.

The next flu clinic is on Saturday 17th October 2020. Further clinic dates will be made available in due course. Only patients who book an appointment will be vaccinated on the day of the clinic.

Please don’t attend the clinic if you have any COVID symptoms such as a new persistent cough, fever, loss of taste or smell.

To maintain social distancing, the car park will be closed on the days that Flu clinics are running. You will still be able to park in the adjacent pay and display car park, or use the surrounding on street parking. Patients may be asked to queue in the car park, to limit the number of patients in the surgery at any one time, so please wear outdoor clothing suitable for weather conditions on the day of the clinic. Don’t forget to wear a face covering.

Hand gel will be available once you enter the surgery. Your body temperature may be checked by staff. If you have a fever, we will kindly ask you to leave the premises, and return home, to follow COVID guidance on self and household isolation.

A one-way system will be in place in the surgery. Once you have registered your attendance with reception, please remove your coats and jackets ready for your flu jab. You will be called for your jab by surgery staff, who will be in attendance. Patients will leave via the fire exit near the steps leading to the surgery.

Please ring Reception to book your appointment. If you would like more information on flu and whether you are eligible for a vaccine click here.

Coronavirus (COVID-19)

Please DO NOT book a GP appointment or come into the GP practice, pharmacy or hospital if you have symptoms of coronavirus.

You are advised to stay at home for 14 days if you or a member of your household has either:

•     A fever/high temperature
•     A new continuous cough
•     Loss of taste or smell

You do not need to contact 111 to tell them you are staying at home.

Use the NHS 111 online coronavirus service at www.111.nhs.uk/covid-19 if:

•     You feel you cannot cope with your symptoms at home
•     Your condition gets worse
•     Your symptoms do not get better after 7 days.

Only call NHS 111 if you cannot get the help you need online.

Please click on the following link for advice for carers looking after an unwell child: 

Up to date information about coronavirus is available online at:

www.nhs.uk/coronavirus

IMPORTANT - PLEASE READ

Entrance to Ling House Medical Centre is currently restricted for the safety of patients and staff. 

For Appointments

Due to the Coronavirus Pandemic the NHS has asked GPs to run a TOTAL TRIAGE appointment system until further notice. This is important to reduce avoidable footfall in the practices and protect patients and staff from the risks of infection.

All patients requesting an appointment will be managed remotely (online, phone, video). Patients will be seen face to face only in exceptional circumstances. Any patients visiting the surgery must wear a face covering to protect patients and staff.

Please ring the surgery at 8.30am to arrange an appointment. To submit an eConsult (which is available 24:7) please click the blue eConsult banner on the home page of our website and a GP will respond within 24 working hours. Should you wish to arrange a telephone appointment please click on the 'Book an Appointment' tab at the top of our website to see availability. Alternatively you can call reception who can book a telephone appointment for you or signpost you to the most appropriate service.    

Medication

If you are on regular medication, now would be the time to commence online ordering and nominate a local pharmacy to receive your prescription.  Please telephone reception and they will activate this facility for you.  Alternatively you can hand deliver your prescription request by placing it in the post-box at the front door of the practice or send it through the post to us.

Due to the current increase in demand, please allow four working days for prescription requests to be processed. Thank you.