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Ling House Medical Centre Providing NHS services
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BBC Health News

  • Starmer pleads with resident doctors to halt strike 24 Jul 2025 22:13The PM urges doctors not to follow their union down the "damaging road" of strike action, which starts on Friday.
  • Students feel 'let down' by mental health support - but should it really be up to universities?24 Jul 2025 05:24The number of students reporting mental health concerns is rising. But to what extent should the onus be on universities?
  • Just 7,000 steps a day could cut health risks, study says24 Jul 2025 14:08Everyone targets 10,000 steps - but a lower tally could reduce the risk of serious health issues like cancer, dementia and heart disease, a study suggests.
  • Health DIY tests often inaccurate, study says24 Jul 2025 02:34Shop-bought health kits for a wide range of conditions are readily available across the UK.
  • Penile cancer medical trial 'gave me two more years'24 Jul 2025 06:05Eddie Baker, 83, was given immunotherapy alongside the usual chemotherapy.
  • UK-first scheme aims to cut cardiac arrest deaths23 Jul 2025 06:02East of England Ambulance NHS Trust is offering the video coaching to callers.
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Home > Accessible Information

Accessible Information

The Accessible Information Standard (AIS) is a new NHS England information standard which must be implemented by all organisations that provide NHS or adult social care.

The AIS aims to ensure that people who have a disability, impairment or sensor loss receive information that they can access and understand, for example in large print, braille, professional communication support if they need it such as British Sign Language interpreter.

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know:

  • If you need information in braille, large print or easy read.
  • If you need a British Sign Language interpreter or advocate.
  • If we can support you to lipread or use a hearing aid or communication tool.

Please tell the receptionist when you arrive for your next appointment, or call us on 01535 605747.

This information will be recorded on your medical record in a standardised way and highlighted to ensure we have information on your communication needs.

This information may be shared with other NHS and adult social care providers if required.

Accessible Information

Privacy Protection

Information submitted through secure forms is used only for the purposes of processing your request. We may be in touch with you in relation to the information submitted.

All Information submitted through secure forms is secured with a private key and is accessed over a secure connection by nominated staff. We have a strict confidentiality policy.

This information is not shared with any third party organisations.

This information is retained for up to 28 days.

Learn more about our Privacy Policy and Terms of Use. Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.


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Ling House Medical Centre

49 Scott Street, Keighley, West Yorkshire, BD21 2JH

  • 01535 605747
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GP Practice Website by Oldroyd Publishing Group

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Local Services
Residential/
Nursing Care
Car Service
& Repair
Mobility Aids
& Equipment