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Ling House Medical Centre Providing NHS services
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BBC Health News

  • MPs vote to decriminalise abortion for women in England and Wales17 Jun 2025 21:32The vote to decriminalise the procedure is the biggest change to abortion laws in England and Wales for nearly 60 years.
  • Heatwave likely as yellow heat health alerts issued in England17 Jun 2025 17:53The alerts covers most of England and warns of an impact on health and social care due to high temperatures.
  • Warning over TikTok filming by hospital patients17 Jun 2025 02:29The Society of Radiographers says more patients are filming for social media without permission.
  • Rise in awareness of nicotine pouches among children, survey suggests17 Jun 2025 03:03A survey carried out by YouGov indicates 4% of children aged 11-17 have also tried them.
  • Hospices are at centre of debate over assisted dying bill - what do they think?16 Jun 2025 05:30As MPs debate whether to legalise assisted dying, we speak to those providing end-of-life care.
  • I quit TikTok to avoid eating disorder relapse15 Jun 2025 07:37Eve Jones, who had anorexia, says banning "skinnytok" only scratches the surface of a larger issue.
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Home > Accessible Information

Accessible Information

The Accessible Information Standard (AIS) is a new NHS England information standard which must be implemented by all organisations that provide NHS or adult social care.

The AIS aims to ensure that people who have a disability, impairment or sensor loss receive information that they can access and understand, for example in large print, braille, professional communication support if they need it such as British Sign Language interpreter.

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know:

  • If you need information in braille, large print or easy read.
  • If you need a British Sign Language interpreter or advocate.
  • If we can support you to lipread or use a hearing aid or communication tool.

Please tell the receptionist when you arrive for your next appointment, or call us on 01535 605747.

This information will be recorded on your medical record in a standardised way and highlighted to ensure we have information on your communication needs.

This information may be shared with other NHS and adult social care providers if required.

Accessible Information

Privacy Protection

Information submitted through secure forms is used only for the purposes of processing your request. We may be in touch with you in relation to the information submitted.

All Information submitted through secure forms is secured with a private key and is accessed over a secure connection by nominated staff. We have a strict confidentiality policy.

This information is not shared with any third party organisations.

This information is retained for up to 28 days.

Learn more about our Privacy Policy and Terms of Use. Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.


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Ling House Medical Centre

49 Scott Street, Keighley, West Yorkshire, BD21 2JH

  • 01535 605747
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Local Services
Residential/
Nursing Care
Mobility Aids
& Equipment
Car Service
& Repair